Pricing
Published, because comparing vendors who all hide their prices wastes everyone's time.
Platform access
On application, per employee per year, billed on monthly active users. You commit to a headcount band, and what you actually pay tracks the people who genuinely use the platform each month, not the licence count on a spreadsheet.
Core
On application
per employee per year
- AI companion in eight languages, available at any hour
- Self guided programmes and mood tracking
- Crisis escalation routes and verified hotlines
- Anonymised HR dashboard
Extended
On application
per employee per year
- Everything in Core
- Counselling credits included
- Department level insights
- Quarterly wellbeing campaigns configured to your calendar
Complete
On application
per employee per year
- Everything in Extended
- Annual PRisMA assessment cycle included (Malaysia only)
- Manager training programme, HRD Corp claimable in Malaysia
- Named account and clinical lead
We quote in your country's currency, and the structure is the same wherever you are. Country specific figures are in the Malaysia and Singapore guides.
Workshops and training
Request pricing, per person. Manager capability, employee awareness and psychosocial topics prescribed by PRisMA action plans, delivered in English, Bahasa Malaysia and Mandarin, on site or online. In Malaysia, training is claimable through HRD Corp; the catalogue and the claim process are on the training page. Elsewhere there is no equivalent levy scheme.
Counselling credits
Sessions with licensed counsellors are bought as credits and drawn down as your employees book. Credits are pooled across the workforce, so nobody has to ask HR before seeking help. Volume rates are agreed with your platform contract.
PRisMA assessment (Malaysia only)
Banded by headcount, with the full table published on the PRisMA pricing page. PRisMA is a Malaysian statutory requirement and does not apply in other countries. If you engage us for a twelve month programme within 60 days of your report, the assessment fee is credited back in full.
Pricing questions, answered
What does billing on monthly active users mean?
A monthly active user is an employee who actually opens and uses the platform in a given month. Most vendors charge per licence whether anyone logs in or not, which means you pay in full for a benefit nobody uses. We bill against genuine usage within your contracted band, because the incentive should sit with us to make the platform worth opening.
Is there a minimum contract term?
Twelve months. Wellbeing programmes that run for less than a year do not produce measurable change, and measurement is half the point.
What happens if usage exceeds the base we contracted?
High usage is a good outcome, not a penalty event. If sustained active usage runs above your contracted band, we agree the next band with you at the following renewal. You are never billed a surprise overage mid term.
Do unused counselling credits roll over?
Credits remain available for the full contract term, so a quiet quarter does not waste them. Treatment at renewal is agreed in your contract before you sign.
What is claimable through HRD Corp? (Malaysia only)
HRD Corp is a Malaysian scheme, so this applies to Malaysian entities only. Training and workshops are claimable against your levy. Platform subscription and the PRisMA assessment are not, because HRD Corp funds training rather than services. Pairing the three is how most clients keep the out of pocket cost down; the training page explains the claim step by step.
Get a number for your exact headcount
Twenty minutes, your headcount and your languages. You leave the call with a written quote, not a follow up meeting.
