Psychosocial risk, treated like the hazard it is
You manage risk assessments, controls and audit files for a living. Psychosocial risk is now on your register, and the directive, if one comes, will land on your desk. This page speaks your language: duty, assessment, controls, records.
The expectation
Singapore has no statute naming a psychosocial risk assessment. The Tripartite Advisory on Mental Well-being at Workplaces, issued by MOM, NTUC and SNEF, sets the expectation instead: assess and support mental wellbeing, train managers, provide access to help. The Workplace Safety and Health framework treats health at work as including mental health, and the WSH Council's iWorkHealth survey exists so employers can measure workplace stress.
You already know how this pattern works from every other hazard class: assess by unit, verify controls, document, act, reassess, retain records. Nothing here obliges you to follow it, but a tripartite advisory is the standard a good employer is measured against, including in a dispute. The Singapore page covers the wider position.
What goes in your audit file
- The assessment report, signed by a registered Psychosocial Trained Person, in the guideline's required format, delivered within 30 days of fieldwork.
- Work unit level results scored against the guideline's thresholds, for every unit including management.
- The verified practice checklist for high risk units, with evidence behind each answer checked by the PTP, not self declared.
- The action plan, matched to the guideline's prescribed action themes and prioritised.
- The reassessment schedule: 12 months where risk is high, otherwise 2 years, with records retained for 7 years.
Controls that survive verification
A hotline nobody calls fails the practice checklist the moment usage is examined. The controls we deploy are the kind that produce evidence: support with measurable utilisation across languages and shifts, manager training with attendance and assessment records, and continuous measurement between reassessment cycles so the next report shows movement, not a repeat finding. The platform page covers the mechanics.
Where to start
Bring us the unit list and the shift pattern and we will scope an assessment against it. Pricing is published on the pricing page. If you run plants, fleets or outlet networks, manufacturing, logistics and retail cover how work units are scoped in each.